Getting a Network Account

Network accounts are created for current students, faculty, and staff members at the time of your hiring. Please contact the Helpdesk if you are a current student, faculty, or staff member and  do not have your network credentials.

A few things to consider once you have your network account

  • Password Security: Your network account is for your use only – you should never divulge your password to anyone, even to IT.  The importance of this cannot be stated strongly enough – any request for your password should be reported to the Helpdesk immediately.
  • Enrolling in Password Recovery: We provide a simple and easy to use tool for self-service password resetting, but you must enroll in it prior to the need to reset your password. See our Password Management tool. If you have lost or forgotten your password and have not enrolled in this tool, please call the Helpdesk at extension 3343, or stop by for assistance.

Take a moment to enroll now by using our Password Management tool!

Connecting to the network:

There are two ways to get connected to the Berea College network: wireless and wired.

Wireless network access: Wireless network access is provided across campus in all administrative/academic buildings. There are two wireless networks available, but you should be familiar with the purpose of each of these before attempting to use them.  Click on the Wireless tab above to get additional information.

Be sure that when you connect to a wireless network it is part of the College and not a ‘rogue’ wireless source. Connecting your device to any non-college wireless network could allow others to gain access to your files, install software on your device, capture your personal data such as usernames, passwords, bank account information, or any other data that your device sends over the wireless connection.

The Berea College networks are designed to encrypt wireless traffic to minimize these types of security risks. Please do not install wireless access points or wireless routers in your office or work space – these devices create a severe security risk to the College and will be removed as soon as they are detected. We will be happy to work with you to resolve any network issues that you may be experiencing in an approved manner.

Wired network access:  Wired network ports will be made available only when required, please contact the Helpdesk for assistance. Charges may be incurred when adding wired access. Network hubs or switches are not allowed. They create performance and security issues and will be disabled or removed. 

In order to maintain security and stability, we regularly perform maintenance on the systems and services that Berea College owns. Below is the schedule of times when regular maintenance may be performed during the College operating calendar. Please be aware that emergency maintenance may be performed outside of these windows or on College holidays, but will generally be announced campus-wide.

During these maintenance service windows, services impacted may be degraded or unavailable.

Please note that no additional notices will be sent for any scheduled routine maintenance windows; however, if any scheduled work exceeds the window, a follow-up notice will be sent by individual groups responsible for the service.  The best option is to check with the Helpdesk if you have any questions or concerns.

  • General Maintenance: 6:00 PM to 6:00 AM, Every Wednesday
  • Server Maintenance: 1:30 to 6:30 AM, Every Monday
  • Banner, BDM and Argos: 1:00 – 3:00 AM, Tuesday – Saturday
  • MyBerea portal functionality: 1:00 – 3:00 AM, Tuesday – Saturday